Policies

Accessibility Policy

 

Authority

The Arizona Department of Administration – Arizona Strategic Enterprise Technology Office (ADOA-ASET) shall develop, implement and maintain a coordinated statewide plan for information technology (A.R.S. §41-3504(A (1))), including, adopting statewide technical, coordination, and IT policy and standards (A.R.S. § 41-3504(A (1(a)))).

Purpose

To establish a statewide policy that lowers the technical barriers to accessibility on Arizona Web sites for persons with disabilities.

Scope

This applies to all budget units. Budget unit is defined as a department, commission, board, institution or other agency of the state organization receiving, expending or disbursing state funds or incurring obligations of the state including the board of regents and the state board of directors for community colleges but excluding the universities under the jurisdiction of the board of regents and the community colleges under their respective jurisdictions and the legislative or judicial branches. A.R.S. § 41-3501(2). The Budget Unit Chief Executive Officer (CEO), working in conjunction with the Budget Unit Chief Information Officer (CIO), shall be responsible for ensuring the effective implementation of Statewide Information Technology PSPs within each Agency.

Policy

To provide an accessibility model in which web content authors, format designers, and software developers within State agencies understand their roles in providing persons with disabilities, access to existing and developing State web sites. The following web page designs and features for completing the accessibility model are to be addressed for all State web sites.

  • GRAPHICS Simple images; linked images; content images; graphical text; ASCII Art; list bullets; spacer images; animated graphics-text equivalent; animated graphics-frame rate.
  • INFORMATION IN COLOR Information in color; color contrast.
  • MOVING CONTENT Static background color; moving text.
  • DOWNLOADABLE FILES Graphics in downloadable files; PDF files.
  • REPETITIVE CONTENT Skipping navigation links.
  • DATA TABLES Identifying row and column headers; using SCOPE to group table cells.
  • MULTIMEDIA Sounds 10; speech-short clips (up to 60 seconds); speech-long clips; video-short clips (up to 10 seconds); video-long clips.
  • IMAGE MAPS Image map graphics-text equivalent; client-side image map regions; server-side image map regions.
  • STYLE SHEETS Style sheets.
  • FORMS Forms-label placement; forms-associating labels and controls; forms-time responses.
  • SCRIPTS Scripts-text equivalents; scripts-keyboard accessibility.
  • APPLETS and PLUG-INS Applets and plug-ins-links; applets and plug-ins-text equivalent information or functionality.
  • FRAMES Frames-labeling; frames-NOFRAMES elements.
  • KEYBOARD CONTROL Keyboard control.
  • TEXT-ONLY PAGES Text-only versions.
  • BIOMETRIC IDENTIFICATION Alternative identification.
  • EQUIVALENT FACILITATION Equivalent access.

Responsibility

It is the responsibility of each agency to remain current with the development of accessible information technology through their ADA/508 Coordinators.

Known Limitations of this Policy

Individuals with (or without) disabilities access the Web with widely varying sets of capabilities, software, and hardware. While this policy does provide the ability for individuals with disabilities to access Web based information, this policy does not include requirements for the production of every known accessibility need, due to known limitations on existing technology. The limitations of this policy, at this time, are as follows:

  • Braille – this policy does not address Braille rendering.
  • Synthesized Speech – not covered by this policy.
  • Input Modalities – no voice input, only keyboard and pointing devices.

References

  • Developmental

    • A. R. S. § 41-621 et seq., “Purchase of Insurance; coverage; limitations, exclusions; definitions”.
    • A. R. S. § 41-1335 ((A (6 & 7))), “State Agency Information”.
    • A. R. S. § 41-1339 (A), “Depository of State Archives”.
    • A. R. S. § 41-1461, “Definitions”.
    • A. R. S. § 41-1463, “Discrimination; unlawful practices; definition”.
    • A. R. S. § 41-1492 et seq., “Prohibition of Discrimination by Public Entities”.
    • A. R. S. § 41-2501 et seq., “Arizona Procurement Codes, Applicability”.
    • A. R. S. § 41-3501, “Definitions”.
    • A. R. S. § 41-3504, “Powers and Duties of the Agency”.
    • A. R. S. § 41-3521, “Information Technology Authorization Committee; members; terms; duties; compensation; definition”.
    • A. R. S. § 44-7041, “Governmental Electronic Records”.
    • Arizona Administrative Code, Title 2, Chapter 7.
    • Arizona Administrative Code, Title 2, Chapter 10.
    • Arizona Administrative Code, Title 2, Chapter 18.
    • Statewide Information Technology Policy P100.
    • Digital Millennium Copyright Act (1998).
    • Title 17 United States Code.
    • Title 18 United States Code § 2319 & 2320.
    • Federal Rehabilitation Act, Section 508.
    • State of Arizona Technology Related Assistance for Individuals with Disabilities Act, Section 103.

Privacy Policy

Thank you for visiting arizonaatwork.com and reviewing our Privacy Policy statement. arizonaatwork.com provides a convenient “Front Door” to various information and services available from the State of Arizona by linking you to various other web sites. Though this web portal does not request information from you directly, individual web sites you access through the portal may request specific information from you. This statement is included to inform you solely about the information that could be collected online as a result of visiting arizonaatwork.com itself, and not as a result of following a link from arizonaatwork.com to reach a State agency’s website or online service. All individual agency web sites of the State of Arizona are required to contain a Privacy Policy Statement that describes what information is obtained online, how the agency uses that information, and what steps are being taken to ensure the security of customer data. Your rights to privacy are of utmost importance to the State of Arizona in building trust and confidence when conducting business through the Internet.

Online Customer Service and Alternatives

arizonaatwork.com offers many of the services online that you might otherwise transact in person. Our goal is to provide citizens with a more convenient and efficient means in which to interact with the Arizona government. If at any time you choose not to proceed with a transaction offered through the arizonaatwork.com Portal, your choice will in no way affect your ability to receive benefits or services. If you prefer to apply for benefits or services in person, you may do so at the respective State agency providing such benefits and/or services.

Collection and Use of Information

Information Collected and Stored Automatically

arizonaatwork.com does not use “cookies” to gather information during your visit. Individual web sites you access through the portal may use “cookies”, however, and are required to define their use in the separate privacy policy statement located on the specific site. The web server that hosts arizonaatwork.com does gather certain information about the visit automatically in a standard log file. This information never identifies you personally and consists of only the following items:

  • The Internet domain (for example, “xcompany.com” if you use a private Internet access account, or “yourschool.edu” if you connect from a university’s domain) from which you access the website;
  • The IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web) from which you access the website; and
  • The date and time of your access.

We use this information to gather statistics about the amount of use the site receives. Again, we do not automatically record information about you as an individual. This information is not shared, sold, or otherwise disseminated by arizonaatwork.com.

Although arizonaatwork.com does not currently use cookies, future releases will necessitate their use along with other session enhancement methods. These will be thoroughly evaluated in order to determine their benefit to both the client and the service provider before being implemented. This privacy statement will also be updated to describe exactly what information is being collected and how to disable or refuse cookies.

INFORMATION YOU PROVIDE

Information collected from an application submitted online will be treated in the same manner as the information collected from an application submitted on a hard copy to the applicable State agency. The information you disclose to the agency (either through arizonaatwork.com or directly) will generally become a matter of public record pursuant to A. R. S. §§ 39-121, et seq., which means that the agency may be required to divulge certain information in response to a public records request or in response to a warrant, subpoena, or other court order. The applicable State Agency website may require that you enter personal information (e.g., your name, home address, birth date, social security number, and credit card number) when applying for certain benefits and services described on that website. Those services may also reference common infrastructure utilities that are provided by arizonaatwork.com. These utilities provide the agency with a means to obtain specific information or to facilitate a specific functional requirement of the online transaction being requested.

As an example, arizonaatwork.com maintains a central credit card payment interface that agencies can use as part of their online services applications. This utility will accept only the pertinent credit card authorization data necessary to validate and fulfill the purchase. The cardholder’s name, credit card number, and expiration date are obtained by the utility and used only to complete the credit card payment portion of the online transaction. The data is used only for the fulfillment of the payment and is not retained by arizonaatwork.com.

Not all agency online applications use the services of arizonaatwork.com, nor are they required to. Please be assured that your personal information will be held in strictest confidence while arizonaatwork.com processes your online transaction and will not be shared, sold, or otherwise disseminated to any outside person or entity, except as required or authorized by law.

Please refer to respective benefits and/or services web pages of each individual agency for disclosure of when, how, and to whom specific information will be released to third parties, as specified in A.R.S. § 41-4152 (5) and (6). If you have further questions regarding how a State agency will use the information you submit online, please contact the applicable agency directly.

PRIVACY POLICY IS SUBJECT TO CHANGE

This policy may be updated or revised from time to time, so please check back with arizonaatwork.com periodically in order to receive advance notice of any substantive changes to the manner in which the information you disclose on this web site may be collected, used, or disseminated.

If you choose to provide us with personal information – by filling out a form with your personal information and submitting it to us from this website – we will use that information to respond to your message and to help us get you the information you have requested. We only share the information you provide with another agency if your inquiry relates to that agency, or as otherwise required by law. Moreover, we do not create an individual profile with the information you provide or give it to any private organizations. arizonaatwork.com does not collect information for commercial marketing. Any comments collected are themselves subject to the protections of the privacy policy. Note: This Privacy Policy is subject to change.

Security Policy

The State of Arizona and its consultants, as developer and manager of az.govarizonaatwork.com web portal, have taken several steps to safeguard the integrity of its computer systems and networks. These steps include, but are not limited to individual authentication, the security of transmitted data, security monitoring, auditing, and encryption of your information. Security methods and measures have been integrated into the design, implementation and day-to-day practices of the entire az.govarizonaatwork.com web portal.