Information Session - DES Triage Customer Care Center

DES Information Session - July 10, 2024.

Register below to learn about upcoming employment opportunities.

https://bit.ly/DBMETriage

Exciting opportunities are coming to the Somerton area soon at the Triage Customer Care Center.

The Department of Economic Security, Division of Benefits and Medical Eligibility is seeking an experienced and highly motivated individual to join our team as a Triage Customer Service Representative. This position will, under minimal supervision, be working independently, will interpret and apply established Policy and Procedures to resolve customer inquiries and determine the customer needs for services requested for programs such as Nutrition Assistance (NA), Temporary Assistance for Needy Families (TANF), Medical Assistance (MA), and State Programs administered by the Division of Benefits and Medical Eligibility (DBME). The Triage Customer Service Representative will provide resolution of non-eligibility related issues (fair hearings, medical emergencies, restoration of benefits, etc.).